Skip Navigation Website Accessibility
Visit the official Pfaff USA Website

Pfaff Sales & Services


Machine Service
  • Basic machine cleaning: includes thorough cleaning and lubrication, and complete check of all feed and hook timing, balancing and adjusting tensions, and adjustments as needed for proper stitch formation.  2-3 hours is spent on each machine. Basic charge:  $ 95
  • Embroidery machine cleaning (all Creative machines 2.0 thur Creative Icon) includes basic machine cleaning as listed above, updating software, testing and adjusting embroidery stitch-outs to factory specifications.  Basic charge:  $125
  • Same day cleaning available for an additional $20 charge.
  • We have two trained service technicians and generally operate on a one week turnaround for basic cleaning and machine check-up.  At this time we service only Pfaff products.
Why Purchase From Stitches 'N Tyme?
 Service and training.  Even though we sell the best sewing/embroidery machine on the market, our most important feature is our personal service and training.  Jeff services only Pfaff machines in-house and normally operates in a 1 week turnaround depending on parts availability.  We have established an exemplary reputation statewide for quality machine service.  Purchasing a Pfaff from us gives you unlimited one on one machine training (applies to original owner of machine only) during regular business hours. Initially, we orientate you with all the main features of the machine.  This is at least 1 - 4 hours, or until you feel comfortable taking the machine home to play.  Schedule additional training sessions or refresher courses during regular business hours as needed.   Learn what you want when you want.  Our goal is for you to love, enjoy and use your Pfaff everyday! 

Exclusive Training Projects
Treat yourself to a visit to Stitches 'N Tyme and get inspired by our many shop samples, most created from exclusive training projects designed by Donna and her staff to help you get proficient with your Pfaff. These step by step written directions are designed specifically to help you  master all the great features of your Pfaff machine in the comfort of your own home.  Most importantly, the projects are not only practical and creative but will inspire you to apply what you have learned to future projects of you own. Many include software demonstration and instruction on how we created our designs with the Premier software program.  From scarves to jackets and little girl dresses, to purses, pillows, wall hangings, and quilts . . .let Stitches 'N Tyme and Pfaff be your inspiration platform.  Check out our gallery of samples in our Inspiration link.